Be certain that the USB key is still unplugged. What issues are you having with the site? Contact Customer Service to exchange your key for a new one. Verify the Sentinel Key is attached and responding correctly Summary The Sentinel Key is a parallel or USB port hardware dongle that provides a unique number used in the generation of the users’ licenses. Content feedback is currently offline for maintenance.
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After removing these devices, recheck esti Sentinel Key status to see if the key is now recognized. The Sentinel driver is installed and running. Run the downloaded setup program.
However, the hardware key does not appear to be plugged into a parallel port on this system. Be sure to select a ‘custom’ installation when prompted. A final test of the key would be to install the key and the License Manager on another Windows system.
Error: Unable to communicate with the Sentinel SuperPro key
Click the Stop Server button to stop the License Manager. Content feedback is currently offline for maintenance. Is This Content Helpful?
Sentinel Driver version 7. Content eesri is currently offline for maintenance.
Contact our Support Team. Related Information Sentinel Driver version 7. Please try again in a few minutes.
How To: Install the Sentinel key driver for Maplex
If it does not print, the parallel port is misconfigured or bad. Click the Start Server button to restart the License Manager.
Verify the Sentinel Key is attached and responding correctly Summary The Sentinel Key is a parallel sdntinel USB port hardware dongle that provides a unique number used in the generation of the users’ licenses. Using the sentindl in Related Information, download the Sentinel Driver, and save it to disk.
Questions or issues with the site? Contact our Support Team. How can we improve?
Instructions provided describe how to install a USB hardware key. If the Sentinel Key number is not displayed, the Sentinel key may be defective.
Problem: Slim-type Sentinel SuperPro Hardware Keys are unable to transfer information
If there are no devices attached to the parallel Sentinel Key, and the Display Hardware Key Status window still doesn’t return the Sentinel Key wentinel and driver version, try printing through the parallel port without the Sentinel Key attached. Get notified about latest updates to this technical article? When prompted, select Upgrade. Please try again in a few minutes.
How To: Verify the Sentinel Key is attached and responding correctly
How can we improve? When the reboot is complete, plug in the USB hardware key. Please rate your online support experience with Esri’s Support website.
Do you want to Unsubscribe? Translation Feedback How can we make this translation better? Download and install swntinel latest version of the sentinel driver. The Sentinel Key is a parallel or USB port hardware dongle that provides a unique number used in the generation of the users’ licenses.
Select a custom install during the install process, and unselect ‘Sentinel Protection Server’, which is not required for ESRI products.
Unplug the USB hardware key.